Information for taxi operators

Register your company, tender for contracts, view contract conditions and guidelines.

Tendering for contracts

The council tenders and awards contracts for mainstream, SEN and social care transport under a Dynamic Purchasing System (DPS) for small vehicle (SV) passenger transport (up to and including 8 seats). This is known as SV5 DPS.

The council also operates Demand Responsive Taxis (DRTs)

Operators new to the council

If you’re not currently on the DPS, you must first apply to join. You can apply online via the council’s e-tendering portal. You can apply at any point during the term of the DPS agreement.

Once you have been accepted onto the SV5 DPS, you will be able to access the e-tendering portal. For further information please see:

Existing DPS operators

Since May 2023, all competitions are undertaken via the council’s e-tendering portal. Only operators currently on the DPS are eligible to bid (if an operator has been suspended or removed from the DPS, they will be unable to bid).

The council’s e-tendering portal

The council currently advertises its tenders on the East Mids Tenders website.

If you’re new to the platform, you can register for free.

Find further portal help for suppliers

Engagement events 2023

In May and June 2023, the council held SV5 DPS engagement events which were open to all operators interested in bidding for the council’s contracts. For further information please see the documents below:

SV5 Dynamic Purchasing System

The SV5 DPS agreement commenced on 3 June 2019 and has since been extended. The current expiry date of the SV5 DPS is 2 June 2025.

The council has the option to further extend the DPS up to a maximum term of 10 years. Extensions are optional at the council’s sole discretion and always communicated to the DPS operators.

To see details of the DPS, including the list of awarded suppliers, please see the dedicated SV5 Contract Register

Contract conditions

All small vehicle contracts that are operated on behalf of Leicestershire County Council must follow the contract conditions that are set out in the following documents:



The SV4 Framework Agreement has been replaced by the SV5 DPS Agreement.

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Registering drivers and escorts

All drivers and escorts that are employed on Leicestershire County Council contracts must be registered with the council.

In order for them to be registered they must be assessed by the Disclosure and Barring Service (DBS). To request further details, including an application form for a DBS check, please email Drivers and escorts must apply for their DBS check and badge via their employer; applications from individuals will not be accepted.

On receipt of an appropriate DBS Assessment Certificate, Leicestershire County Council will review the certificate and issue an identification badge if deemed suitable.

Drivers and escorts must display their identification badges at all times when working on Leicestershire County Council contracts.

Drivers and Escorts are advised to read the following guidelines:

Invoicing and payment

Completed invoices should be posted to:

Passenger Transport Services Team
Transport Operations Service
Environment and Transport Department
Leicestershire County Council
County Hall, Glenfield
Leicester, LE3 8RJ

Or hand delivered to the Leicestershire County Council Main Reception, please obtain a receipt. Electronic invoices will not be accepted.

Payments are generally made after 30 days following the receipt of a correct invoice.

The council does also operate a 14 day payment scheme, if you are interested in this then please email or see the Early Payment Discount Scheme for more information.

Payments may be delayed due to invoices either being incorrect or containing insufficient or unclear information. Operators are therefore advised to follow the council’s invoice guidance to ensure that payments are not unnecessarily delayed.

Please email to request a copy of the council’s invoice template.

General information