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Professional Resources

Information for taxi operators

Register your company, tender for contracts, view contract conditions and guidelines

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Tendering for contracts

The council tenders and awards contracts for mainstream, SEN and social care transport under a Dynamic Purchasing System (DPS) for small vehicle passenger transport (up to and including 8 passenger seats).

View the latest taxi tender results   Opens new window

Most taxi tenders are undertaken by email, and currently only those taxi operators that are included on the council’s Small Vehicle DPS (SV5) are able to tender.

The Council also operates Demand Responsive Taxis (DRTs)

SV5 Dynamic Purchasing System (DPS) Agreement

The SV5 DPS Agreement commenced on 1 June 2019:

SV5 DPS Agreement   Opens new window

All suppliers must apply to join the SV5 DPS in order to receive details of contract work from 1 August 2019.

SV5 Operators (October 2019)  Opens new window

Please note: Leicestershire County Council does not maintain an 'approved” list' of transport suppliers.  

The transport suppliers listed in the link above is a record of those suppliers who have successfully applied for the Small Vehicle SV5 DPS. This list should not be regarded as an endorsement or recommendation by Leicestershire County Council for these suppliers.

If you're considering using any of these suppliers, then it will be your responsibility to undertake your own independent checks and vetting, prior to engaging their services. Leicestershire County Council will not accept any responsibility or liability for arrangements made directly with these suppliers.

If you are interested in applying to join SV5 DPS, please read and follow the guidance contained in the Information and Instructions document below.

DPS Information and Instructions (SV5)  Opens new window

If you require further information or assistance then please email

Contract conditions

All small vehicle contracts that are operated on behalf of Leicestershire County Council must follow the contract conditions that are set out in the following documents:


Schedule 2A: Call-Off Terms and Conditions For Dynamic Purchasing System (DPS) Agreement (SV5)   Opens new window

Schedule 2B: Operational Specifications For Dynamic Purchasing System (DPS) Agreement (SV5)   Opens new window

Schedule 3: Data Protection - General Data Protection Regulations (GDPR)   Opens new window


The SV4 Framework Agreement has been replaced by the SV5 DPS Agreement.

SV4 Framework Agreement   Opens new window

Small Vehicle Framework Conditions May 2015 (SV4)   Opens new windowOpens new window

Small Vehicle Off- Framework Conditions May 2015   Opens new window

Demand Responsive Transport Conditions of Contract March 2015  

Registering drivers and escorts

All drivers and escorts that are employed on Leicestershire County Council contracts must be registered with the Council. 

In order for them to be registered they must be assessed by the Disclosure and Barring Service (DBS). To request further details, including an application form for a DBS check, please email Drivers and escorts must apply for their DBS check and badge via their employer; applications from individuals will not be accepted.

On receipt of an appropriate DBS Assessment Certificate, Leicestershire County Council will review the certificate and issue an identification badge if deemed suitable. 

Drivers and escorts must display their identification badges at all times when working on Leicestershire County Council contracts.

Drivers and Escorts are advised to read the following guidelines:

Guidelines for Drivers    Opens new window

Guidelines for Escorts    Opens new window

Invoicing and Payment

Completed invoices should be posted to:

Passenger Transport Services Team
Transport Operations Service
Environment and Transport Dept.
Leicestershire County Council
County Hall, Glenfield 
Leicester, LE3 8RJ

Or hand delivered to the Leicestershire County Council Main Reception, please obtain a receipt. Electronic invoices will not be accepted.

Payments are generally made after 30 days following the receipt of a correct invoice.

The Council does also operate a 14 day payment scheme, if you are interested in this then please email or see the Early Payment Discount Scheme for more information.

Early Payment Discount Scheme    Opens new window

Payments may be delayed due to invoices either being incorrect or containing insufficient or unclear information. Operators are therefore advised to follow the council’s invoice guidance to ensure that payments are not unnecessarily delayed.

Invoice guidance for Taxi Operators    Opens new window

Please email to request a copy of the council’s invoice template.

General information

AVCO Operator Guidance  Opens new windowOpens new window

Severe Weather Guidance   Opens new window

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