Communication and engagement

A woman using a computer and taking notes

Provider communication and engagement: Provider Portal, teleconferences and more.

Our market position statement summarises supply of and demand for adult social care in the county, highlighting business opportunities within the care market.

Provider Portal access

  • Access will only be granted to accounts with the provider’s email domain.
  • Access will not be granted to personal email addresses such as Gmail, Hotmail etc.
  • Access will not be granted for generic email mailboxes e.g.
  • Each user will require their own unique username and password.

Request a new user or password reset

If you have any issues using the form, or to tell us about a member of staff with Provider Portal access is leaving or no longer requires access, please e-mail

Provider Portal login

The latest information for providers, to support you in managing staff and supporting service users. Relating to COVID-19 (Coronavirus) and wider topics.

We run regular COVID-19 focused teleconferences for adult social care providers to discuss key issues, understand challenges, and as a regular forum for question and answer sessions with the authority’s officers.

An introduction to what a market position statement is, as well as information about its legislative and strategic background, strategic commissioning intentions and transformation, engagement and co-production, demography of Leicestershire, self-funders, the adult social care workforce and joint commissioning.

In line with guidance from the DHSC, the council's Fair Cost of Care (FCOC) ‘Annex B’ reports are available here, as published on 1 February 2023.