E-bulletins for care providers

The latest information for providers, to support you in managing staff and supporting service users. Relating to COVID-19 (Coronavirus) and wider topics.

Leicestershire Adult Social Care Provider E-bulletins

The future of adult social care

  • Carer’s Leave Act approved for 6 April implementation
  • LLR Adult Social Care Nursing Advisory Council

Guidance and good practice

  • Catching up with vaccinations
  • Resources for the spring 2024 COVID-19 vaccination programme
  • Diarrhoea and vomiting in care settings
  • COVID-19 testing in care homes
  • Visa reforms for care workers
  • Skills for Care ‘LGBTQ+ good and best practice’ webinar
  • ‘Made with care’ national campaign
  • Weighing of care home residents
  • Priority Services Register
  • Join the new LLR ICB WhatsApp channel

Leicestershire County Council updates

  • Annual uplifts for 2024/25
  • Council support for recruitment and retention

Learning and development

  • Oliver McGowan tier 2 training

Financial sustainability

  • Increase in Funded Nursing Care rate

Opportunities

  • International recruitment: grant funding available

Commemoration, celebration and awareness raising

  • Neurodiversity Celebration Week
  • Trans Visibility Day
2024 E-bulletins for care providers
  • The future of Adult Social Care
    • LLR Adult Social Care Nursing Advisory Council
  • Guidance and good practice
    • Ensure you are vaccinated against measles
    • Anticipatory medication in end-of-life care
    • Stop! Think fraud
    • Dementia and LGBTQ+ people
  • Leicestershire County Council updates
    • Budget set at county council meeting
    • Service directory
    • Short-term packages of home care before reablement
  • Learning and development
    • LSCDG training plan for 2024-25
    • Skills for Care e-learning modules
    • Learning disability health training
    • Supporting people with learning disabilities through the menopause – 12 March
  • Opportunities
    • Last chance for Digital Social Care Record funding - 15 March
  • Consultations and research
    • Survey of unpaid carers on a new National Carers Strategy – deadline 7 March
    • LLR GP patient survey – final chance to have your say by 10 March
    • Care home vaccination programme survey – deadline 13 March
  • Events
    • ICB online event on end-of-life care – 13 March
  • Commemoration, celebration and awareness raising
    • International Women’s Day – 8 March
    • Sign Language Week 2024 - 18-24 March

Guidance and good practice

  • Spring COVID-19 vaccination eligible cohorts
  • Care home vaccination programme survey

Leicestershire County Council updates

  • Provider portal availability
  • PBS provider network
  • Leicestershire County Council home library service

Learning and development

  • Free sight loss training for social care staff

Opportunities

  • Digital Social Care Record Funding Deadline

Consultations and research

  • Local Skills Improvement Plan - results from survey work now live
  • Care home minimum data set study

Events

  • International recruitment event – 4 March

Commemoration, celebration and awareness raising

  • Zero Discrimination Day – 1 March
  • International Women’s Day webinars – 8 March 2024

Industrial action

  • Delivering safe services during the junior doctors strikes
  • Impact on emergency and care services
  • How you can help
  • Local system plans in place to support adult social care providers
  • Discharge of patients with COVID-19 from hospital

The future of adult social care

  • New animation explains workings of our integrated care system
  • LLR ICB Chair opportunity

Guidance and good practice

  • Measles
  • Care home providers – vaccination visits
  • International recruitment support
  • Support for providers employing overseas workers
  • Support for overseas workers
  • Addressing inequalities - Learning Disability and Autism Health Equity Network event – 28 February
  • Home Office information on right to work

Leicestershire County Council updates

  • Updated budget proposals published
  • Framework for Integrated Personalised Care – training model review survey
  • Adult social care survey 2024
  • Packages of home care transferring from providers to HART for reablement
  • Residential contract consultation
  • Ratby and Kirby Muxloe major gas incident – thank you

Learning and development

  • Relationships and sex education community of practice session – 28 February
  • Webinar: The science of male mental health – 29 February
  • Good support for trans people and/or autistic people webinar - 3 April

Opportunities

  • ‘Made with care’ national recruitment campaign
  • Digital Social Care Record Programme funding available
  • What is the Digital Social Care Record?
  • Benefits of a Digital Social Care Record
  • Financial support available
  • Key contacts, resources, and support

Health and wellbeing

  • LLR menopause awareness service
  • ‘Help Us, Help You’ NHS Talking Therapies

Consultations and research

  • Equality, Diversity and Inclusion strategy for 2024-2028
  • Young voices on health

Awards

  • Show some love for social care: Care Professional Awards 2024!

Commemoration, celebration and awareness raising

  • Race Equality Week - 5-11 February
  • The future of adult social care
    • Care Workforce Pathway
  • Guidance and good practice
    • Search for local vaccination clinics using new website
    • Weekly home rounds
    • Cleaning and decontamination
    • Leicestershire Equalities Challenge Group newsletters
  • Leicestershire County Council updates
    • Residential and nursing care contract
  • Learning and development
    • Multiply programme for people with a learning disability
  • Health and wellbeing
    • Time to Talk day – 1 February
    • Free online Steps4Health programme
    • LLR BREAK-150 activity challenge
    • Blue Light Card Foundation
  • Consultations and research
    • Proposals on visiting in care homes
    • GP practice survey
  • Events
    • East Midlands Care Conference – 6 March
    • Infection Prevention Society conference - 15 May
  • Awards
    • Care Awards East Midlands – nominations close 31 January
  • Commemoration, celebration and awareness raising
    • Holocaust Memorial Day – 25 January
    • Poetry by health and social care staff from diverse communities
  • Reminders
    • Next edition
    • Useful links
  • New year wishes from the Director
  • The future of adult social care
    • ‘Bring your own device’ action research
  • Guidance and good practice
    • International recruitment webinar recording
    • Frailty and infection
    • Winter vaccinations
    • Type 1 Diabetes in care homes
  • Leicestershire County Council updates
    • One week left to comment on the Council’s toughest ever budget
    • Important: change of out-of-hours number
    • DoLS: end of eFax service
  • Learning and development
    • IPC webinar recordings
    • Free IPC webinar on scabies management – 24 January
    • Introductory adult safeguarding information session – 31 January
    • Midlands activity provision network – 25 February
    • Free data security and protection eLearning
  • Data tracking
    • DHSC data collection reporting window ends 15 January
    • Skills for Care annual workforce report
  • Health and wellbeing
    • Launch of ‘Your Wellbeing Timetable’
    • Golden Games physical activity programme for older adults
    • Helping older people to cope with depression
  • Diversity calendar 2024
  • Reminders
2023 E-bulletins for care providers
  • Season’s greetings
  • Guidance and good practice
    • System pressures
    • Discharges from UHL and Norovirus
    • Specialist COVID and flu vaccination clinic for people with a learning disability
  • Leicestershire County Council updates
    • Proposed inflationary fee uplifts for 2024-25
  • Data tracking
    • CareFind website – training dates for care home providers
  • Health and wellbeing
    • Keep warm and well this winter
    • Mental health and wellbeing
  • Forthcoming industrial action
    • Delivering safe services during the festive period – including additional strike dates
  • Key dates
    • Impact on emergency and care services
    • How you can help
    • Discharge of patients with COVID-19 from hospital
  • Reminders
    • Next edition
    • Useful links
  • The future of adult social care
    • Carers’ Leave Act
    • Digital social care record funding – reminder
  • Guidance and good practice
    • National Chair in adult social care nursing
    • Carbapenem Resistant Organism (CRO) and hospital discharge
    • Continence information
    • Seasonal vaccinations
  • Leicestershire County Council updates
    • Changes to our charging policy for social care and support
    • Fraud in the festive period
    • Provider calls for 2024
    • Up-to-date contact details for your organisation
    • Gifts to Leicestershire County Council staff
  • Learning and development
    • LOROS Lecture 2024: medications in the home for good end of life care
    • Disability Rights UK leadership academy programme
    • LLR Active Bystander programme
  • Opportunities
    • Intergenerational Linking
    • Help shape skills planning in adult social care
  • Consultations and research
    • Accessible research conference about relationships and sex
  • Events
    • EMCARE CQC event – 25 January 2024
  • Awards
  • Industrial action
  • Reminders
  • Next edition
  • Useful links
  • The future of adult social care
    • Accelerating Reform Fund for social care
  • Guidance and good practice
    • National Safeguarding Adults Week 2023
    • Safeguarding Matters online briefing – 6 December 2023
    • Specialist Covid and flu vaccination clinics for people with a learning disability
    • Free transport help for Covid-19 & flu vaccinations
    • Supply of Lateral Flow Test kits (LFTs) available free
  • Leicestershire County Council updates
    • Care home contract
  • Learning and development
    • Leadership programme for adult social care nurses from global majority backgrounds
    • Leicester, Leicestershire & Rutland Integrated Personalised Care Programme 2023/24
  • Publications
  • Opportunities
  • Health and wellbeing
    • Movember
    • System health and wellbeing offers
  • Consultations and research
    • Monitoring infections in care homes pilot
  • The future of adult social care 
    • Digital Social Care Record programme funding
  • Guidance and good practice 
    • Winter preparedness and COVID-19 testing
    • Measles
  • Leicestershire County Council updates 
    • Supply of Lateral Flow Test kits (LFTs) available free
    • Positive Behaviour Support Leads network
    • Residential support network
  • Learning and development 
    • IPC Basics webinars
    • Safeguarding Matters online briefing – 6 December 2023
    • Oliver McGowan mandatory training on Learning Disability and Autism 
      • Tier 1
      • Tier 2
  • Opportunities 
    • Defibrillator funding
    • International recruitment funding
    • Veteran Friendly Framework
  • Consultations and research 
    • Survey for 2024-25 Funded Nursing Care rate
  • Events 
    • Winter Wellbeing Festival – 24 November 2023
    • Nominated Individual national event – 29 November 2023
    • Safe to Speak Up events
  • Commemoration, Celebration and Awareness Raising 
    • Armistice Day – 11 November 2023
    • Transgender Awareness Week – 13-18 November
    • International Men’s Day – 19 November 2023
    • Carers’ Rights Day – 23 November
       
  • Guidance and good practice
    • Autumn booster campaign
    • DHU falls response service
  • Leicestershire County Council updates
    • Reinforced Autoclaved Aerated Concrete (RAAC)
    • Scams
    • Provider conference calls for 2024
  • Learning and development opportunities
    • LSCDG moving and handling ‘train the trainer’ update
    • Safeguarding ‘train the trainer’ 2-day course
  • Consultations and research
    • Improving access to adult social care training
  • Guidance and good practice
    • Face masks
    • Covid and flu vaccinations - reminder
    • Vaccinations for home care staff
    • Digital switchover scamming
  • Leicestershire County Council updates
    • Incident reporting
    • Six-month payment rule in home care
  • Learning and development
    • LSCDG survey
    • Cyber-attacks webinar
  • Opportunities
    • International Recruitment Grant
    • LLR Digital Social Care Record funding
    • Curious about Care
  • Data tracking
    • Mandatory capacity tracker completion - reminder
  • Health and wellbeing
    • Adult Social Care Workplace Wellbeing Survey
  • Commemoration, Celebration and Awareness Raising
    • Black History Month - October
    • World Menopause Month - October
    • World Mental Health campaign – 7-13 October
    • National Hate Crime Awareness Week – 14– 21 October
    • UK Commission on Covid Commemoration final report
       
  • The future of adult social care
    • Digitisation is the power to improve care
  • Guidance and good practice
    • COVID-19 autumn 2023 booster and seasonal flu vaccine programmes – now live!
    • Safeguarding Matters
  • Leicestershire County Council updates
    • HART short term packages
    • Reminder of home care sub-contracting arrangements
    • Home care returns
    • Home care winter survey and weekly survey
    • Home care Key Performance Indicators (KPIs)
    • Fair outcomes
    • Staying up to date with highways works
  • Learning and development opportunities
    • National training programme for professional nurse advocates
    • Dementia Clinical Network study session – 27 September
    • Stay Smiling e-learning
  • Consultations and research
    • The experiences of living in residential care
  • Events
    • LLR Festival of Practice – 2-6 October
    • Making the most of international recruitment – 3 October
  • Awards
    • Care Professional of the Year awards – last chance to nominate!
  • Commemoration, celebration and awareness raising
    • Coronavirus Life Assurance Scheme - last chance to claim
  • Industrial action
    • Delivering safe services during industrial action in September and October
    • Strike details
    • Impact on emergency and care services
    • How you can help
    • Local system plans in place to support adult social care providers
    • Discharge of patients with COVID-19 from hospital
  • Guidance and good practice
    • Changes to Autumn/Winter 2023/24 vaccination programme
    • COVID-19 treatments for people at higher risk of severe outcomes
    • Heat health
    • Reinforced Autoclaved Aerated Concrete (RAAC)
    • Community Safety team home fire safety checks
      • Home fire safety check
      • Smoke alarms installation
      • Targeted visits for higher fire risk areas
      • How to request a home fire safety check 
    • IPC audits – one year on
    • Language is important
    • Threats to email and network security
    • Better Security, Better Care
  • Learning and development opportunities
    • Oliver McGowan mandatory training on learning disability and autism
    • LLR Festival of Practice
    • Managing deterioration – training and useful resources
    • STOMP – online workshop
  • Data tracking
    • Capacity tracker reporting window
  • Health and wellbeing
    • ‘Your menopause’ survey
  • Consultations and research
    • Call for evidence - immigration functions and support to the social care sector
  • Awards
    • Care Professional of the Year Awards – nominations deadline 1 October!
  • Industrial action
    • Forthcoming industrial action of junior doctors and consultants
    • Strike details
    • Impact on emergency and care services
    • How you can help

Guidance and good practice

  • COVID cases increasing in Leicester, Leicestershire, and Rutland
  • Discharge of patients with COVID-19 from hospital
  • Autumn and winter COVID-19 and flu vaccination campaign

Leicestershire County Council updates

  • Hospital Discharge Grant for Carers
  • Leicestershire County Council Provider Portal
  • Home Upgrade Grant (HUG)
  • Provider conference calls for 2024

Learning and development opportunities

  • Free IPC webinar series – September to December 2023

Data tracking

  • Adult Social Care Workforce Data Set (ASC-WDS) – drop in session

Consultations and research

  • National survey of care workers

Awards

  • Nominate someone you know for a national award

Commemoration, celebration and awareness raising

  • Happy Leicester Pride!

Industrial action

  • Consultants’ strike 24–26 August
  • How you can help
  • Local system plans in place to support adult social care providers

Guidance and good practice

  • Leicestershire and Rutland DHU urgent falls response service:
    Who can refer
    How to refer
    Referral criteria
    Exclusion criteria
    What happens when a person is referred?
  • Unpaid carer leave entitlement

Leicestershire County Council updates

  • Workforce Fund

Learning and development opportunities

  • Workforce Development Fund
  • LGO complaints webinar
  • Aging without children and later life equality
  • Constipation and people with a learning disability

Data tracking

  • Care data survey

Industrial action

  • Junior doctor strike 11-15 August

The future of adult social care

  • LLR Dementia Strategy consultation launch

Guidance and good practice

  • International recruitment

Leicestershire County Council updates

  • Short term home care packages
  • Nursing band and MSIF - enhanced residential rates

Learning and development opportunities

  • Free IPC webinars
  • Fully funded LSCDG courses
  • LSCDG training plan for 2023/2024
  • Well-led & leadership courses
  • GoLearn 2023 Better Mental Health courses

Opportunities

  • Digital funding opportunities

Data tracking

  • Capacity tracker data webinars
  • Home care
  • Care homes

Health and wellbeing

  • LLR Health and Wellbeing Partnership - free prize draw

Events

  • EMCARE annual conference 2023

Awards

  • Care Professional of the Year Awards

Commemoration, celebration and awareness raising

  • South Asian Heritage Month

The future of adult social care

  • Leicester, Leicestershire & Rutland Care Record
  • Skills for Care adult social care workforce report July 2023

Guidance and good practice

  • Falls decision tree
  • Progress on health checks for people with learning disabilities
  • Laundry double bagging process
  • Changes to the shingles vaccination programme from 1 September 2023

Data tracking

  • Care data matters
  • Enforcement of data submission

Health and wellbeing

  • Wellbeing Wednesdays podcasts

Consultations and research

  • Consultation on learning disability and autism training

Commemoration, celebration and awareness raising

  • Celebrating 75 years of the NHS 1948 - 2023
  • Disability Pride Month – July

Industrial action

  • Junior doctors 13–18 July and NHS consultants 20 & 21 July
  • How you can help
  • Local system plans in place to support adult social care providers

The future of adult social care

  • NHS patient safety initiative in LLR shortlisted for national award

Guidance and good practice

  • Fire safety in care homes
  • Activity coordinators network
  • Warm homes scheme
  • Data security and protection toolkit deadline – reminder

Leicestershire County Council updates

  • Block contracting in care homes
  • Care Professional of the Year awards
  • Market Position Statement published
  • Six-month payment rule in home care
  • Automatic responses and home care call off
  • Retracting offers in home care

Learning and development opportunities

  • Managing deterioration
  • Supporting people with a learning disability to lead good lives

Health and wellbeing

  • DWP launches Pension Credit campaign
  • LLR health and financial wellbeing resources

Consultations and research

  • DHSC consultation: visiting in care homes, hospitals and hospices
  • Loughborough University research opportunity – care homes wanted

Commemoration, Celebration and Awareness Raising

  • Learning Disability week: 19–25 June
  • Windrush Day 75: 22 June 2023
  • Co-production week 2023: from 3 July 2023
  • Coronavirus assurance safety scheme extended to September 2023

Industrial Action

  • National Education Union – strike action                
  • Junior doctors – strike action

The future of adult social care

  • Understanding integration

Guidance and good practice

  • Mental Capacity Act guidance
  • Missed vaccinations and end of the spring campaign
  • ‘Evergreen’ COVID-19 vaccination offer ends 30 June 2023
  • Care home providers – protect residents
  • Hot weather
  • Heat-Health Alert service
  • Staying safe during the heat
  • Data Security and Protection Toolkit deadline
  • Sharps resources for care homes

Leicestershire County Council updates

  • Residential contract review

Learning and development opportunities

  • Building skills in working with mental ill health
  • E-learning
  • Resource page
  • New DBS webinar series for adult social care sector
  • LOROS training courses
  • Free oral hygiene course for social care staff

Opportunities

  • Reminder of funding opportunity: Tech for Better Care

Health and wellbeing

  • Menstruation and menopause in the workplace

Commemoration, celebration and awareness raising

  • Pride month 1-30 June

Industrial action

  • Junior doctors’ strike 14-17 June 2023

Guidance and good practice

  • Animation supports family decision-making about vaccinations
  • Spring COVID-19 booster campaign - missed vaccinations

Leicestershire County Council updates

  • Inspired to Care - new managers’ and employees’ induction handbook
  • Inspired to Care – achievements during 2022/23

Learning and development opportunities

  • ReSTORE2 mini training
  • Safeguarding Matters Virtually Live - 7 June 2023

Consultations and research

  • Major Conditions Strategy – call for evidence
  • Volunteering in social care – national survey

Commemoration, celebration and awareness raising

  • Leicestershire County Council carers’ event – 5 June 2023
  • Carers’ week online session for health and care workers – 5 June 2023
  • National Smile Month - 15 May - 15 June 2023

Industrial Action

  • Junior doctors – possible strike
  • National Education Union - possible strike

Guidance and good practice

  • Medication in home care
  • Stop, challenge, protect - anti-fraud campaign

Leicestershire County Council updates

  • Six-month payment rule in home care
  • Reminder – how to use the portal

Learning and development opportunities

  • Learning disability health training – 14 June 2023

Opportunities

  • Funding opportunity – Tech for Better Care
  • Home care service – Leicester

Data tracking

  • Reminder – MSIF workforce survey for relevant providers

Commemoration, Celebration and Awareness Raising

  • Dementia awareness week – 15 to 21 May 2023
  • Mental health awareness week – 15 to 21 May 2023
  • International nurses’ day

Industrial Action

  • Possibility of future strikes in health and education settings

The Coronation of His Majesty King Charles III
Guidance and good practice

  • Reminder – photo ID required to vote
  • End of free COVID-19 DBS checks
  • Coronavirus Assurance Safety Scheme extended to September 2023
  • Missed vaccinations for care home residents
  • World Hand Hygiene Day – 5 May
  • ProvidingCare.net resources – oral hygiene

Leicestershire County Council updates

  • Submitting forms on the Leicestershire adult social care portal

Learning and development opportunities

  • Digital Skills Framework for the adult social care sector – 16 May     
  • Infection Prevention Society Trent branch annual conference – 17 May

Publications

  • Safeguarding Matters

Industrial action

  • Forthcoming possible strikes

The future of adult social care

  • Government sets out next steps to reform adult social care
  • Market Sustainability and Improvement Fund (MSIF)
  • Podcast now available on the LLR Care Record

Guidance and good practice

  • National emergency alert system test – Sunday 23 April, 15:00
    Check an alert
    If you’re driving or riding when you get an alert
    Turning off alerts
    If you are anxious about the alert
  • Reminder: care home spring booster consents
  • Missed vaccinations for care home residents
  • Controlled drugs newsletter – spring 2023
  • Alternative fuel payment scheme

Learning and development opportunities
Safeguarding Matters briefing – 7 June 2023
Data tracking

  • Adult social care data enforcement commenced 1 April 2023
  • Reminder: Care Data Matters
  • ASC-WDS demo webinars for care providers

Health and wellbeing

  • Closure of the LLR Mental Health Wellbeing Hub
  • Reminder: My Truth – A Manifesto for Positive Change

Consultations and research

  • New care workforce pathway: call for evidence

Commemoration, celebration and awareness raising

  • Celebrating Social Care month
  • International Nurses’ Day and regional event

Industrial action

  • Forthcoming possible strikes

Guidance and good practice

  • Changes to COVID-19 testing
  • Action required: care home spring booster consents
  • Consent forms
  • Which vaccines are being delivered?
  • Registering to vote and photo ID required
  • Recognising deterioration in care homes
  • Check recruitment website pricing policies
  • Norovirus

Leicestershire County Council updates

  • Home care forums
  • Strategic home care forums
  • April home care forum
  • Provider portal redesign
  • Learning disability student nurse placements

Learning and development opportunities

  • IPC Basics webinar: UTIs

Health and wellbeing

  • New Healthy Workplaces Leicestershire programme launching

Industrial action

  • Junior doctor industrial action

The future of adult social care

  • Market Sustainability Plan
  • Annual uplifts for 2023/24
  • Digitising social care
  • Digital switchover
  • Health and Care Together podcast

Guidance and good practice

  • Covid vaccine eligibility
  • Spring booster 2023
  • Evergreen offer
  • Nutrition and Hydration Week – 13-19 March
  • Routine, urgent and emergency health advice posters

Leicestershire County Council updates

  • Alternatives to contacting the Council by phone
  • Contacting adult social care services at Leicestershire County Council
  • Advice and guidance on using the forms
  • Do you have ideas for developing contact methods with the Council?

Learning and development opportunities

  • Oliver McGowan Mandatory Training on Learning Disability and Autism – get involved
  • Multiply project

Data tracking

  • Care Data Matters

Health and wellbeing

  • Menopause Awareness sessions

Consultations and research

  • Vivaldi research

Celebrations, commemoration and awareness raising

  • Neurodiversity Celebration Week – 13-19 March 2023
  • COVID day of remembrance and reflection – 23 March 2023

The future of adult social care

  • Fair Cost of Care and Market Sustainability Plan
  • Annual inflationary fee uplifts for 2023/24

Guidance and good practice

  • Spring COVID-19 booster eligibility
  • Community health services directory for care homes
  • Free personal protective equipment scheme
  • Photo ID at polling stations
  • International recruitment in adult social care

Leicestershire County Council updates

  • Leicestershire County Council budget
  • Review of the Leicestershire County Council care home contract
  • Deprivation of Liberty Safeguards – care homes

Learning and development opportunities

  • LGBTQ+ learning framework
  • Mental health training offer for home care staff

Financial sustainability

  • Smart Solutions by ESPO

Events

  • My Truth – A Manifesto for Positive Change – new dates

Celebration, commemoration and awareness raising

  • 50 years of advocacy for people with learning disability

Industrial action

  • Potential EMAS and junior doctor strikes
  • Ongoing industrial action by National Education Union

Guidance and good practice

  • Guidelines for managing norovirus outbreaks

Leicestershire County Council updates

  • A&C Engagement Panel recruitment campaign
  • Changes to Professional Portal referrals

Learning and development opportunities

  • IPC webinar series – March to June 2023
  • Working with LGBTQ+ people in later life
  • Safeguarding Matters session materials

Publications

  • Health and Care Together magazine

Industrial action

Updates on delivering safe services during EMAS industrial action

  • How you can help
  • Local system plans in place to support adult social care providers
  • Discharge of patients with COVID-19 from hospital

The future of adult social care

  • Proposed fee uplifts for 2023/24

Guidance and good practice

  • Act now: winter COVID booster vaccinations cease on 12 February
  • Ombudsman’s guide for care providers on good record keeping
  • Free personal protective equipment scheme

Learning and development opportunities

  • LLR LeDeR learning event – 2 March
  • Skills for Care and Health Education England workforce planning training             

Industrial action

The future of adult social care

  • Fair Cost of Care and Market Sustainability Plan
  • Proposed fee uplifts for 2023/24
  • Preparing for CQC assurance – seeking providers’ views

Guidance and good practice

  • Preparing for possible power disconnections:
    What are we doing locally?
    What can you do to plan?
    Further information and links
  • COVID-19 PPE guide for adult social care services and settings

Leicestershire County Council updates

  • Live-in care

The future of adult social care

  • Digitisation in adult social care settings

Guidance and good practice

  • Importance of ventilation as a means of infection control in care homes
  • Provider contingency plans for possible power outages
  • Vaccination clinics for people with a learning disability

Leicestershire County Council updates

  • Industrial action by National Education Union
  • New service levels - first party top up and full cost residential
  • May 2023 provider conference calls for care home and home care providers

Learning and development opportunities

  • Learning disability health training
  • Skills for Care and Health Education England workforce planning training – bookings now open

Data tracking

  • Reminder to keep updating the Capacity Tracker
  • Adult Social Care Survey 2023

Opportunities

  • Winter retention payment for Home Care for Leicestershire workers – scheme now closed

Consultations and research

  • Provide your views on long-term effect of COVID-19

Guidance and good practice

  • Mask wearing and free PPE scheme
  • Learning disability vaccination clinic details
  • Influenza outbreaks in care homes

Leicestershire County Council updates

  • Discharge Fund – enhanced home care solutions

Learning and development

  • Skills for Care and Health Education England workforce planning training

Opportunities

  • Winter retention payment for Home Care for Leicestershire workers – initial scheme deadline approaching

Data tracking

  • Health and Care Act 2022: adult social care information provisions

Health and wellbeing

  • LLR system health and wellbeing offers

Events

  • ‘My Truth: a manifesto for positive change’ workshop

Awards

  • East Midlands Patient Safety Collaborative care home awards

Happy New Year
The future of adult social care

  • Social care reform and fees 

Guidance and good practice 

  • COVID-19 guidance changes
  • Face masks
  • Testing
  • Admission to care homes
  • Stay well this winter

Leicestershire County Council updates

  • Adult social care provider conference calls in 2023

Learning and development

  • ‘Lead to succeed’ and ‘well-led’ training programmes
  • MRSA refresher webinar

Opportunities

  • Winter retention payment for Home Care for Leicestershire workers – initial scheme deadline approaching

Events

  • ‘My Truth: a manifesto for positive change’ workshop

Next edition

2022 E-bulletins for care providers
  • Delivering safe services during the East Midlands Ambulance Service (EMAS) industrial action
    • How you can help
    • Local system plans in place to support care homes
  • Winter retention payment for Home Care for Leicestershire workers
  • Covid guidance changes
    • Changes to universal masking
    • Staff who develop symptoms of a respiratory illness
    • Residents who develop symptoms of a respiratory illness
    • Contacts of COVID-19 cases
    • Changes to outbreak control
    • Vaccination
  • Next edition

Reflections on 2022 from the Director
The future of adult social care   

  • Adult Social Care Discharge Fund            

Guidance and good practice       

  • Seasonal vaccination reminder 
  • Booking and managing vaccinations via the NHS app      
  • Care worker Q&A about Covid-19 vaccination    

What is Group A Streptococcus and iGAS?           

  • How is GAS spread?      
  • What can you do?          

IPC newsletters

  • Telecare is switching from analogue to digital: what care providers need to know

Leicestershire County Council updates  

  • Incident reporting webinar        

Learning and development opportunities            

  • Deaf awareness training
  • Making Every Contact Count: healthy conversation skills training

Financial sustainability 

  • Bulk Energy Contract for care providers

Data tracking    

  • Capacity Tracker update     

The future of adult social care

  • Social care reform update
  • Discharge Fund
  • Shared decision-making councils for social care nurses

Guidance and good practice

  • Reminder about pause of asymptomatic testing for staff and visitors to care homes
  • Reminder of Safeguarding Matters live – 7 December
  • Learning disability specialist training – error in Provider News 13
  • Controlled Drug Reporting website upgrade

Leicestershire County Council updates

  • Home Care for Leicestershire
  • Trans and non-binary service user policy and guidance
  • Inspired To Care

Learning and development opportunities

  • Personalised end of life care Advance Care Planning and ReSPECT
  • Health and wellbeing
  • World AIDS Day

Consultations and research

  • FluCare
  • Laundry research

The future of adult social care

  • Nursing apprenticeships

Guidance and good practice

  • Specialist Covid-19 vaccination clinics for people with learning disabilities
  • National Capacity Tracker – avoid potential fines

Learning and development opportunities

  • Oliver McGowan Mandatory Training
  • Background
  • Latest update
  • Keep informed
  • Autism and learning disability support from Skills for Care

Learning disability specialist training
NHSmail for care providers - Wednesday drop-in sessions
Health and wellbeing

  • World Antimicrobial Week
  • Mental Health First Aid Refresher Training
  • Movember

Events

  • UK Disability History Month 2022 – 16 November to 16 December
  • Self Care Week – 14–20 November 2022
  • Anti-Bullying Week

Next edition

The future of adult social care:

  • Digital Maturity Survey - care technology support and funding available
  • Background
  • What support is available for you
  • Next steps – please complete the survey

Fair Cost of Care and Market Sustainability Plan next steps
Framework for Integrated Personalised Care – training model review
Guidance and good practice:

  • Face masks poster for use in care homes
  • Covid-19 and flu vaccinations communications toolkit for care workers
  • Safeguarding Matters online briefing: 7 December
  • Yellow card reporting
  • Care technology scams

Learning and development opportunities:

  • IPC webinars: next on 23 November
  • Reminder: free falls prevention, mobility and strengthening webinar: 3 November
  • Reminder: learning disability health training: 9 November

Leicestershire County Council updates:

  • Provider forums in 2023

Consultations and research:

  • Help to shape the UK’s Covid-19 commemoration plans
  • Case studies for national recruitment campaign
  • Help shape the CQC factual accuracy process

Data tracking:

  • Mandatory Capacity Tracker completion
  • Have your say about improving the Capacity Tracker

Health and wellbeing:

  • International Men’s Day
  • Lead, Connect and Care team offer

Events:

  • ‘We are social care nursing’ conference: 3 November 2022
  • Get involved in Black History Month
  • The future of adult social care
  • Guidance and good practice
  • Learning and development opportunities
  • Leicestershire County Council updates
  • Consultations and research
  • Health and wellbeing
  • Next edition
  • The future of adult social care
  • Guidance and good practice
  • Learning and development opportunities
  • Leicestershire County Council updates
  • Financial sustainability
  • Data tracking
  • Consultations and research
  • Awards
  • Next edition
  • The funeral of Her Majesty Queen Elizabeth II
  • The future of adult social care
  • Guidance and good practice
  • Learning and development opportunities
  • Surveys and pilots
  • Next edition
  • Message to ASC providers re passing of HM Queen Elizabeth II

The future of adult social care

  • Adult social care reform update
  • Framework for Integrated Personalised Care

Guidance and good practice 

  • Preparing for autumn COVID-19 boosters
  • Pause in COVID-19 testing 
  • Skills for Care winter staffing resources
  • Onboard Ukranian nationals

Learning and development opportunities

  • Leadership programme for nurses from black and ethnic minority backgrounds
  • ASC-WDS and WDF virtual workshop
  • Personalised care - comfort measures in the last days of life: a free virtual workshop
  • Learning disability, autism and epilepsy - improving outcomes webinar
  • IPC Webinar Series 2022

Health and wellbeing

  • MHFA England workshops, events, and exhibitions

Consultations

  • National NHS England Learning Disability and Autism Programme: call for feedback
  • Future vaccination strategy
  • Next edition
  • Guidance and good practice
  • Learning and development opportunities
  • Council updates
  • Data tracking
  • Awards
  • Next edition

The future of adult social care

  • Fair Cost of Care

Guidance and good practice

  • Understanding urinary tract infections in those over 65 years of age
  • Flowcharts to help explain COVID-19 testing in care homes

National Minimum Wage in the care sector explained
Learning and development opportunities

  • Learning disability and autism training for health and social care staff
  • Learning opportunities with Macmillan

Council updates

  • Reminder: How to contact the Customer Service Centre

Data tracking

  • DHSC update: Formal Notice of data required from Sunday 31 July 2022

Consultations and research

  • Down Syndrome Act 2022 guidance: call for evidence
  • Planning a COVID-19 commemoration event or activity – tell the UK Commission on Covid Commemoration

Future editions

  • Next Edition

The future of adult social care

  • Cap on care costs

Guidance and good practice

  • Making Every Contact Count
  • No change to personal protective equipment (PPE) or testing guidance
  • DHSC future data collection including new mandatory requirements
  • Priority groups for autumn COVID-19 vaccination

Leicestershire County Council updates

  • LSCDG successful in winning tender
  • Fax communication with the Customer Service Centre

Learning and development opportunities

  • LSCDG training courses

Events

  • EMCARE annual conference 2022
  • Important: revised position on testing, 8 July 2022

The future of adult social care

  • Home care Fair Cost of Care survey – new deadline 22 July
  • Next steps to progress the digital skills framework

Guidance and good practice

  • Overseas recruitment bite size guide
  • Next steps for COVID-19 vaccination
  • Care home IPC update

Council updates

  • Medium Term Financial Strategy
  • Changes to professional referral process

Learning and development opportunities

  • IPC webinar series
  • Dental care – training for care homes
  • Cancer awareness training
  • Future mandatory training about learning disability and autism for health and social care provider staff

Publications

  • Universal Principles for Advance Care Planning
  • We Are Social Care Nursing newsletter

Consultations and research

  • Leicester, Leicestershire, and Rutland (LLR) draft Joint Carers Strategy 2022 – 2025
  • Skills for Care research into why staff leave

Awards

  • Chief Nursing Adult Social Care awards

Future editions

  • We want to hear from you!
  • Next Edition

The future of adult social care

  • Refreshed Care Technology service launched

Guidance and good practice

  • Continued caution required amid rise of COVID-19 infections
  • Making Every Contact Count in home care
  • Supporting the vulnerable before and during a heatwave
  • Smoke and carbon monoxide alarm requirements in social homes

Learning and development opportunities

  • LSCDG opportunities
  • Mental health first aider training

Data tracking

  • New powers for DHSC to acquire information from all regulated care providers
  • Capacity Tracker provider training sessions

Health and wellbeing

  • Lead, Connect and Care Festival 2022, Tuesday 21 June - Saturday 25 June
  • ‘Spring into Summer’ activity challenge

Consultations

  • Leicester, Leicestershire, and Rutland (LLR) draft Joint Carers Strategy 2022 – 2025
  • Welcome to Provider News
  • Celebrating and recognising carers this Carers’ Week
  • The future of adult social care
  • Market Sustainability and the Fair Cost of Care (FCOC)
  • Lifetime cap on care costs
  • Framework for Integrated Personalised Care (FIPC)
  • Call for evidence: Mental health and wellbeing plan
  • NHS and Social Care Coronavirus Life Assurance Scheme
  • Midlands Nominated Individual network meeting
  • NHSmail for care providers drop-in sessions
  • Lead, Connect and Care Festival
  • Free online summer school with Dementia UK
  • ‘Connecting Together’ managing frailty in care homes webinar
  • Enhanced Health in Care Homes Framework
  • Adult social care Digital Skills Framework and Training Database
2022 Coronavirus E-bulletins for care providers

  • A big thank you for working over the Platinum Jubilee bank holiday weekend!
  • Changing focus of the provider bulletins
  • Pop-up COVID-19 vaccination clinics

Events and webinars

  • Sign-up for new ‘IPC Basics’ webinars
  • Modern slavery – awareness information workshop for social care providers
  • NHSmail for care providers - drop-in session
  • Adult social care digital skills framework and training database
  • Midlands Nominated Individual network meeting – Wednesday 15 June 2022
  • Working together in the Midlands to support the Digitising Social Care programme (DiSC) webinar

Finance update

  • Infection Control and Testing Fund – Round 3 (ICTF3)
  • Workforce Recruitment and Retention Fund 1 and 2 (WRF)
  • Winter Worker Retention Package

Other news

  • Our frontline: support for social care workers
  • Help shape ambitious plans to make Leicestershire a net zero carbon county

Previous E-bulletins

Information in previous e-bulletins may have been superseded, please keep up to date with the latest advice and guidance.

  • The government’s plan for living with COVID-19 explained in easy-read
  • New care home outbreak testing flowchart for staff and residents
  • Pop-up vaccination clinics

Other news

  • Get involved in Care Home Open Week 2022
  • Bookings being taken for July and October ‘Connecting Together’ webinars
  • LLR Care Home Pharmacy Team newsletter
  • Adult social care recruitment campaign survey

  • Community equipment loans service
  • National cleaning standards
  • Pop-up vaccination clinics
  • Infection Control and Testing Fund – Round 3 (ICTF3)
  • Workforce Recruitment and Retention Fund (WRF)   
  • Adult Social Care Winter Worker Retention Package for CQC registered providers
  • Living with COVID-19: guidance and resources

Other news

  • Market Sustainability and Fair Cost of Care
  • Pathway 2 Discharge to Recover, Re-able and Assess: proposed model - survey

  • Updates to national IPC COVID-19 supplement
  • Pop-up vaccination clinics
  • Leicestershire County Council IPC web pages
  • Expiry dates on rapid Lateral Flow Tests

Other news

  • ‘Finding a solution to the recruitment and retention crisis’ conference
  • Nurses’ Day – 12 May 2022
  • Chief Nurse for Adult Social Care Awards: who will you nominate?

  • Pop-up vaccination clinics
  • World Hand Hygiene Day 2022 – 5 May

Other news

  • Join the big conversation focussing on your wellbeing
  • Care Home Awards July 2022
  • Skills for care workforce planning and commissioning resource review

  • Testing guidance
  • Care home stock of test kits
  • Pop-up vaccination clinics
  • Personal care
  • Capacity tracker care market survey deadline extended
  • Finance update
    • Market Sustainability and Fair Cost of Care
    • Adult Social Care Worker Winter Retention Package
  • Other news: Sign up to NHS email and SystmOne

  • Discharges to care homes: urgent temporary arrangements
  • Webinar recording on changes to COVID-19 measures for care homes
  • Vaccination
  • Bereavement resources for the adult social care workforce
  • Capacity Tracker
  • Infection Prevention and Control Champions Network
  • ‘Keeping the Best and Growing your Workforce’ home care provider event

  • COVID-19 testing in ASC
  • Eligibility for free testing
  • Symptomatic testing
  • Asymptomatic testing
  • Contacts of confirmed cases
  • Visitor testing
  • Resident isolation
  • Outbreak testing
  • IPC in ASC
    • Face coverings
    • Aerosol-generating procedures
    • Vaccination
    • Personal protective equipment
  • Onboarding to the PPE portal
  • DHSC: excess personal protective equipment (PPE) for sale
  • Funding update
    • Annual fee increases for April 2022
    • ASC worker retention package
    • Infection control and testing fund: round 3 (ICTF3)
    • Workforce recruitment and retention fund: rounds 1 and 2 (WRF)

  • Updated IPC guidance and key changes to COVID-19 policy for adult social care
  • The future of the national capacity tracker
  • Provider data workshops – sign up
  • Revocation of vaccination as a condition of deployment: CQC update
  • Care home visiting guidance: government update
  • Pop-up vaccination clinics
  • Vaccination webinars
  • PPE portal: how to order COVID-19 personal protective equipment
  • Collection arrangements for free PPE for non-COVID-19 or COVID-19 purposes

Other news

  • Annual inflationary fee uplifts
  • Work for people from Ukraine or elsewhere
  • Midlands Workforce Transformation Improvement Collaborative event
  • Care Home Special Interest event hosted by the Infection Prevention Society (IPS)
  • Translation flash cards

  • Revocation of VCOD regulations: latest update
  • Pop-up vaccination clinics
  • LLR adult social care winter worker retention package for CQC-registered providers
  • Amendment: closing outbreaks on the Capacity Tracker
  • ‘Keeping the Best and Growing your Workforce’ home care provider event
  • Implementing the cap on care costs: consultation underway
  • New ProvidingCare.net website
  • Care Home Special Interest event hosted by the Infection Prevention Society (IPS)
  • Be Well Midlands – join the conversation

  • Social Care Day of Remembrance and Reflection – Thursday 17 March
  • Visiting arrangements in care homes
  • Professional visitors to care homes
  • Pop-up vaccination clinics
  • National COVID Inquiry
  • Care home deterioration tool survey

  • LLR adult social care winter worker retention package for CQC-registered providers

  • Social Care Day of Remembrance and Reflection
  • Revocation of VCOD: latest update
  • COVID-19 vaccination: guide to the spring booster
  • Pop-up vaccination clinics
  • Capacity tracker
  • LLR adult social care winter worker retention package for CQC-registered providers
  • Last chance to order free PPE locally for non-COVID-19 or COVID purposes

Other News

  • Residential care fee review
  • Connecting Together webinar
  • Lead, Connect and Care Festival 2022

  • Revocation of Vaccination as a Condition of Deployment
  • COVID-19 boosters in the care sector: agency staff webinar and toolkit update
  • Pop-up vaccination clinics
  • New PPE website launched
  • Guidance update for supported living and home care
  • National testing updates
  • Verifyplus testing function
  • Finance update
  • Residential care fee review – extended deadline
  • Workforce Recruitment and Retention Fund (WRF)    

Other news

  • Launch of Providing Care website webinar on Wednesday 9 March at 13.00
  • Mental health and wellbeing
  • Skills for Care Registered Manager webinar: maximise retention
  • 2022 Leicester, Leicestershire and Rutland Care & Support Services Directory
  • Cyber aware: bolster your online defences
  • Care home deterioration tool survey
  • Leicestershire County Council residential forum on Monday 7 March at 10.30

  • 'Living with COVID-19’: national plan
  • System pressures
  • Care workers explain why they chose to have their COVID-19 booster vaccine
  • Pop-up vaccination clinics
  • IPC newsletters
  • Last chance to order free PPE locally
  • Residential care fee review – extended deadline

Other news: 

  • Leicestershire County Council residential forum
  • Launch of Providing Care website webinar, 9 March
  • Free Infection Prevention Control Leadership Programme applications now open
  • 70 at 70 – Platinum Jubilee Garden Party
  • East Midlands Care Home Awards
  • Leicestershire County Council IT downtime Saturday 26 February

  • Regulations making vaccines a condition of deployment (VCOD) for social care staff likely to be revoked
  • Booster vaccinations for agency staff in adult social care
  • Pop-up vaccination clinics
  • PPE portal
  • Guidance updates
  • Finance

Other news:

  • East Midlands Care Home Awards

  • Consultation launched on revoking vaccination as a condition of deployment
  • Pop-up vaccination clinics
  • Visiting in care homes
  • COVID-19 testing in adult social care settings
  • Reminder to order free additional PPE
  • Finance update
  • Infection control, testing and workforce funding
  • Residential care fee review
  • Home Care for Leicestershire

Other news

  • LLR Mental Health & Wellbeing Hub outreach team
  • NHS Mail – shared mailboxes
  • Workforce Development Fund deadlines
  • ‘We are social care nurses’ newsletter

  • Vaccination as a condition of deployment (VCOD)
  • Changes to testing regimes across adult social care
  • Easing of restrictions in care homes
  • Care home roving booster team
  • Drive-through booster clinics
  • Pop-up vaccination clinics
  • COVID-19 guidance update: supported living
  • COVID-19 guidance update: PPE portal
  • Free additional PPE available
  • Other news: Home Care for Leicestershire - locality meetings and provider forums
  • Other news: medication and dressing for people discharged to care homes

  • Consultation on removing vaccination as a condition of deployment (VCOD) for health and social care staff

  • Useful resources to aid conversations about COVID-19 vaccinations
  • Vaccination as a Condition of Deployment 2 (VCOD2) – letter from DHSC
  • VCOD2 – top tips for home care providers
  • VCOD2 – national webinar
  • Pop-up vaccination clinics
  • Changes in care home visiting
  • Changes in testing regimes
  • COVID-19 booster fraud
  • IPC training
  • Managing outbreaks in care homes helpful guide
  • Worker retention package
  • Other news: Care Professional of the Year Award ceremony

  • Mandatory COVID-19 vaccination for the wider workforce
  • Care home vaccinations via community pharmacies
  • Reminder of specialist COVID-19 vaccination clinics for people with a learning disability and/or autism
  • Self-isolation for those with COVID-19 can end after 5 full days following 2 negative LFD tests
  • Outbreaks in care homes
  • Updates to the COVID-19 supported living guidance
  • Adult social care worker retention package
  • Other news
  • Urgent falls response service for Leicestershire care homes
  • LLR staff mental health and wellbeing hub – outreach team offer

  • Mandatory COVID-19 vaccination for the wider workforce
  • COVID-19 booster vaccinations: reassurance for your workers
  • Specialist COVID-19 vaccination clinics for people with a learning disability and/or autism
  • Rapid access to COVID-19 PCR testing for frontline workers
  • Changes to testing protocols and self-isolation
  • Management of COVID-19 outbreaks in care homes
  • Request for expressions of interest in relation to care home designated settings
  • Extension of free COVID-19 PPE
  • IPC training
  • Management of infected linen
  • VerifyPlus app
  • Launch of Providing Care website webinar
  • Finance Update

  • Confirmatory PCR tests to be temporarily suspended for positive lateral flow test results
  • Mandatory vaccination for the wider health and social care workforce
  • Priority vaccination status for staff at walk-in clinics
  • Importance of booster in protecting care home staff and residents
  • Changed isolation periods in care homes
  • New COVID-19 treatments
  • Care homes – are you showing the correct ‘open or closed’ status for your beds?
  • Launch of Providing Care website webinar, 26 January
  • Guidance change roundup
2021 Coronavirus E-bulletins for care providers
  • Delivering safe services over the festive period
  • Booster dose of the COVID-19 vaccine
  • Care home visiting
  • Visiting out of the care home
  • Advice for contacts of confirmed cases of COVID-19
  • Mandatory vaccination for the wider health and social care workforce
  • Vaccination as a condition of deployment (VCOD) – extension to self-certification
  • Funding Update
  • Reminder of opportunity to provide services to support hospital discharge
  • Workforce Development Fund
  • Online course in effective complaint handling for care providers
  • Cyber security alert
  • New funding for adult social care
  • New protective measures including visiting restrictions in care homes
  • Booster dose of the COVID-19 vaccine
  • Opportunity to provide services to support hospital discharge
  • New PPE portal platform – user research
  • Other News

- Share your views on health and wellbeing support across Leicestershire

  • Letter from the Directors on boosters for care home workers
  • Booster jab available for over 40s
  • Vaccination in pregnancy video
  • Specialist Learning Disability COVID booster clinic
  • COVID-19 fraudulent PCR test alert
  • Seasonal decorations
  • Updated guidance: extension to self-certification
  • Other News

- People at the Heart of Care: adult social care reform white paper
- All About Medicines webinar for care home staff

  • Omicron COVID-19 variant
  • Pregnant women urged to get COVID-19 vaccine following new UK safety data
  • Mandatory vaccination in the wider social care sector
  • Specialist Learning Disability COVID booster clinic
  • Free IPC newsletters
  • Reminder of the importance of completing the capacity tracker
  • Amendments to visiting arrangements in care homes - key guidance updates
  • Changes in guidance for Supported Living
  • COVID Pass fraud
  • Infection Control and Testing Fund round 3 (ICTF3)
  • Other News

- Webinar recording – Care Home Patient Review
- Free diabetes care home training programme
- Dentistry and access to oral health
- Developing Improvement Leaders - free course - expression of interest
- Information and Support Directory

  • Building confidence in receiving the COVID-19 booster jab
  • Big Vaccination Weekend
  • Specialist Learning Disability COVID booster clinics
  • COVID-19 vaccination: medical exemptions
  • Discharges to care homes – summarised guidance
  • Restricting workforce movement between care homes and other care settings
  • New IPC good practice guide
  • Workforce Recruitment and Retention Fund (WRF)
  • Other news:

-    Leicestershire County Council IT downtime 27 and 28 November
-    Reminder about reporting safeguarding concerns and training 
-    Discharge to Assess (D2A) Pathway Two Review – soft market testing
-    Bariatric Pilot to Inform the Discharge to Assess Pathway Two Review – soft market testing

  • Working with people in their own homes - infection prevention and control measures
  • Mandatory vaccination for the wider adult social care workforce
  • Importance of booster vaccinations in COVID-19 protection
  • Statement from ESPO - mandatory COVID-19 vaccination
  • Funding update
  • Leicestershire County Council IT downtime 27 and 28 November 2021
  • Update on NHSX iPads support extension
  • Now live: full vaccination for care home workers is mandatory
  • Mandatory vaccination for the wider adult social care workforce
  • Proxy access for ordering medications: support for care homes
  • National Cold Weather Plan
  • Virtual ‘Lead, Connect and Care’ Festival, 13-19 November 2021
  • LLR Staff Mental Health and Wellbeing Hub – Celebration Event, 19 November
  • 11 November deadline for full vaccination for care home workers
  • Visiting professionals, tradespeople and volunteers entering care homes
  • Verifyplus for care homes
  • COVID-19 vaccination boosters
  • Flu vaccination available to book online
  • IPC Team number
  • Harrogate IPC Team newsletters
  • Leicestershire and Rutland DHU urgent falls response service
  • Virtual ‘Lead, Connect and Care’ Festival, 13-19 November 2021
  • Care Professional of the Year Awards 2022 – free nominations open!
  • Winter vaccination video launched
  • Reminder of COVID-19 medical exemption processes
  • Test kit expiry dates
  • Infection Control and Testing Fund – Round 3 (ICTF3)
  • Provider return deadlines
  • Requirements for providers
  • Reminder of ‘extending free PPE to care sector beyond March 2022’ consultation launched
  • Emergency PPE
  • Quarantine and Recall for Obisk
  • Importance of seasonal flu vaccinations
  • COVID-19 protection and boosters
  • Webinar recording on medical exemption for care home workers
  • Being ready for your care home’s vaccination visit
  • Reminder of end of consultation for mandatory vaccinations in health and social care
  • Reminder of ‘extending free PPE to care sector beyond March 2022’ consultation
  • Winter vaccines – COVID-19 and seasonal flu
  • Needle phobia e-learning module
  • Leicestershire County Council Passenger Fleet Team vaccination statement
  • National funding update
  • Frailty assessment e-learning
  • Social Care Festival of Practice
  • Significant health and social care system pressures
  • Mandatory vaccinations in care homes – the importance of a second dose
  • NHS COVID pass for medical exemptions
  • Capacity Tracker update for care home staff regarding COVID exemption self-certification and those vaccinated abroad
  • COVID-19 boosters – more locations available
  • Moving into flu season
  • Extending free PPE to care sector beyond March 2022: consultation launched
  • LLR Mental Health and Wellbeing Hub for health and social care staff
  • Infection Control and Testing Fund (ICTF)
  • Improving care home staff flu vaccination rates
  • Pregnancy and COVID-19: why vaccination is so important
  • Temporary medical exemption from vaccination – workers entering care homes
  • Mandatory care home vaccinations – TASL
  • Covid-19 boosters
  • Changes to outbreak management in care homes
  • Reminder - consultation on mandatory vaccination of health and social care staff
  • Infection Control and Testing Fund (ICTF)
  • Voiding of expired COVID-19 tests
  • PPE portal update
  • Infection Prevention and Control contact details
  • Workforce Development Fund workshops
  • Supporting care home nurses
  • Fuel supply
  • Mandatory vaccinations in care homes – workers’ dose 2
  • Vaccine doses not showing on NHS records
  • Covid-19 booster programme – overview
  • Covid-19 boosters – detailed information for adult social care workers
  • ‘Connecting Together’ respiratory infection webinar for care homes
  • Government funding for social care
  • One day remaining for care home worker first COVID-19 vaccine doses
  • Vaccination support to people who have needle phobia
  • Medical exemption from vaccination
  • Asking your employee or worker to work somewhere other than where they’re self-isolating
  • Two days remaining for care home worker first COVID-19 vaccine doses
  • Medical exemption from vaccination
  • Business continuity for care homes
  • COVID-19 boosters
  • Consultation on mandatory vaccination of health and social care staff
  • Infection Control and Testing Fund
  • Important reminder of imminent care home worker vaccination deadline
  • How to book your jab – it’s not too late!
  • Medical exemptions from vaccinations
  • Individuals vaccinated outside the UK
  • Fertility, pregnancy, and COVID-19: why getting vaccinated is so important
  • Support from Primary Care Network or GPs
  • Care Provider Alliance hosted webinars and resources
  • Preparing for vaccinations in autumn / winter 2021
  • Extension to remote right to work checks
  • Infection Control and Testing Fund
  • Residential care fee review
  • Importance of updating workforce information on the Capacity Tracker
  • New government plan for health and social care
  • Mandatory vaccination in care homes: NHS staff
  • COVID-19 vaccination and pregnancy, breastfeeding and fertility
  • Capacity Tracker update
  • Testing visitors to care homes
  • Workforce Development Fund
  • Coronavirus Life Assurance
  • What is the requirement?
  • Results of ‘readiness’ survey
  • Building vaccine confidence – and help from the Health Protection Team
  • Recruitment support available from Inspired to Care
  • Support to care homes from GPs and PCNs
  • Medical exemption
  • Updating business continuity plans
  • Mental health and wellbeing support
  • Other news: self-isolation and visitors to care homes
  • Thank you for helping to protect the people you care for
  • Mandatory vaccination – template communication for care home contractors or visiting professionals
  • Support to care homes from GPs and PCNs for mandatory vaccinations
  • Care home vaccination status questionnaire
  • Change in guidance regarding isolation for close contacts of positive cases 
  • PPE - ‘how to work safely in domiciliary care’ guidance 
  • Mandatory COVID-19 vaccination for workers in care homes
  • Mandatory vaccination – webinar for care home managers
  • Drop-in COVID-19 vaccination clinics
  • Self-isolation from 16 August 2021
  • LLR support to care home managers for mandatory vaccination – letter from the Directors
  • Exemption from isolation requests - management of critical social care staff identified as a contact of a case
  • Pregnancy vaccination resources
  • Importance of Covid-19 testing
  • Finance update
  • Trainer training for FFP3 mask fit testing
  • Transparent face masks
  • Reminder of changes to adult social care provider COVID-19 conference calls
  • Mandatory vaccinations for care home workers
  • Encouraging more pregnant people to be vaccinated
  • Get vaxxed – enjoy being back
  • COVID-19 restriction changes from 19 July 2021
  • Exclusion from isolation for close contacts in exceptional circumstances
  • PPE guidance updates
  • Visiting arrangements in care homes
  • Visits out of the care home
  • National flu immunisation programme 2021-22
  • Mandatory COVID-19 vaccination for people working in care homes
  • Adult social care provider COVID-19 conference calls
  • National restriction lifting from Monday 19 July – caution
  • Care Home Testing
  • Drop-in Vaccination Clinics
  • Extension to the Infection Control and Testing Fund (ICTF2)
  • Current heatwave position
  • National online survey about care home data collection and sharing
  • Thank you letter from Sajid Javid MP
  • Vaccination drop-in clinics (Tuesday 6 July – Tuesday 13 July)
  • Mandatory COVID-19 vaccinations for care home workers - survey closes Sunday 11 July 2021
  • Encouraging staff who are pregnant or may become pregnant in the future to be vaccinated
  • Sharing good practice dementia care webinar
  • Important changes to the Capacity Tracker
  • Infection Control and Testing Fund round 2
  • We need your help by 11 July to shape vaccination support to care homes
  • Adults including social care workers remain eligible for their vaccine
  • Healthy Conversations toolkit reminder
  • Good IPC in Care Homes
  • What happens with Capacity Tracker information?
  • LPT Care Home Training Team
  • Infection Control and Testing Fund
  • The ‘big COVID-19 vaccination weekend’ – Friday 25 to Sunday 27 June
  • Mandatory COVID-19 vaccinations for older people’s care home workers
  • Increasing confidence in having the vaccine
  • Changes for care homes from 21 June
  • Launch of Inspired to Care recruitment advert
  • Relatives of care home residents: information sought
  • Last minute reminders
  • Changes for care homes from 21 June
  • Proposed mandatory COVID-19 vaccination for older people’s care home workers
  • Drop-in COVID-19 clinics running at the Peepul Centre
  • Reminder – drop-in COVID-19 vaccination clinics in Loughborough
  • WhatsApp information service for care homes and home care
  • Wearing PPE in hot weather
  • Hot weather and heatwave planning
  • Infection Control and Testing Fund (ICTF)
  • Infection Control Fund, Workforce Capacity Fund and Rapid Testing Fund
  • Drop in COVID-19 vaccination clinics in Loughborough
  • Vaccine confidence Healthy Conversations Toolkit videos
  • Important reminder about the ‘await care’ list for home care
  • Inspired to Care recruitment campaign - load your vacancies now!
  • Infection Control and Testing Fund (ICTF)
  • EU Settlement Scheme – final reminder
  • Data Security Prevention Toolkit (DSPT)
  • Thank you letter to adult social care workers from DHSC
  • Consultation outcome: stopping the movement of staff between care settings
  • Double bagging linen – walk-through video
  • Finance update
  • Vaccines webinar recording
  • Availability of vaccines for adult social care staff
  • Care home visiting and government position for Leicester
  • Walk-up ‘dose 1’ vaccination clinics for workers from some City postcodes
  • Response to updated government advice for Leicester
  • ‘Right to Work’ checks
  • PPE for Aerosol Generating Procedures
  • Scam callers
  • Hospital discharges
  • Finance update
  • Leicestershire County Council home care survey update - contracted providers
  • Complete the Digital Skills survey and get a £10 voucher
  • Update to national care home visiting guidance
  • Resident Visits out of a Care Home
  • ‘How to work safely in care homes’ guidance
  • Launch of WhatsApp updates for home care
  • Largest ever recruitment marketing campaign
  • Launch of WhatsApp updates for care homes
  • COVID-19 vaccination update for those under 40 years of age
  • Second dose vaccination slots
  • Reminder: consultation on COVID-19 staff vaccination for care homes
  • Visits to care homes from 17 May
  • Laundry - double bagging
  • Infection Control and Testing Fund
  • DHSC COVID-19 cost pressure survey
  • Updated guidance: outdoor visits from care homes
  • Visits to care homes of non-NHS contractors - advice from Public Health England
  • Patient safety support for care homes
  • ‘Five things to stop the spread’ for home care, supported living and extra care
  • World Hand Hygiene Day 2021: seconds save lives – clean your hands!
  • Workforce Capacity Fund
  • National booking service re-opens for social care staff COVID-19 vaccinations
  • Vaccination options for under 30s
  • Importance of correct entries to the National Capacity Tracker
  • Aerosol Generating Procedures (AGP) questionnaire
  • Right to work checks
  • COVID-19 vaccination - dose 2
  • Visits out of care homes
  • New COVID-19 drop-in vaccination clinic in Beaumont Leys
  • Finance update
  • Care home staff testing - why both PCR and LFT?
  • FFP3 fit test operator training
  • Better Security, Better Care - free local support for care providers
  • COVID-19 outbreaks in Leicestershire care homes: thank you
  • COVID-19 staff vaccination for care homes with older adult residents: national consultation
  • How to Work Safely - new PPE guidance for home care (April 2021)
  • Good practice guidance for professionals visiting LLR care homes during COVID-19
  • COVID-19 considerations for care home residents voting in local elections
  • What to do with waste including PPE
  • Workforce Capacity Fund
  • Provider teleconferences
  • COVID-19 vaccination update – amended guidance on AstraZeneca vaccination for those aged 29 and under
  • COVID-19 staff vaccination for care homes with older adult residents: national consultation
  • Testing information requests to care homes
  • Fit test operator training
  • Infection Control and Testing Fund (ICTF)
  • Government care home visiting guidance update
  • LLR Professional Visitors to Care Homes guidance
  • PPE guidance changes
  • Extension to the free PPE scheme
  • Lateral Flow Tests in Supported Living
  • Resuscitation guidelines during COVID-19 – reminder
  • Health and care workers – changes to coronavirus vaccination booking
  • Infection Control and Testing Fund (ICTF)
  • Residential and nursing care fees - inflationary uplift 2021/22
  • COVID-19 vaccination – a webinar answering your questions on pregnancy and fertility
  • Test kits – ethylene oxide
  • Testing in supported living
  • Local reflections - a year on from first lockdown
  • Messages of Thanks board
  • Fit test operator training
  • ‘Check before you share’ – vaccine false information
  • ‘Dose 1’ care home worker vaccinations
  • Home Care Testing
  • Home care over the Easter period
  • Funding update
  • Fortnightly provider conference calls
  • New visiting guidance
  • Visiting professionals testing guidance is live
  • COVID-19 vaccination second doses
  • Pregnancy and fertility webinar – 24 March
  • Resuscitation guidelines during COVID-19
  • Ordering medication using proxy access: guidance for care homes, GP practices and community pharmacies
  • Infection Control Fund (ICF)
  • Workforce Capacity Fund (WCF)
  • Supporting vaccine confidence amongst adult social care workers
  • Skills for Care digital update – COVID-19
  • Accessing live music online
  • Free tools and software for social care
  • Supporting vaccine confidence amongst care home staff
  • COVID vaccination advice if you're of childbearing age, pregnant or breastfeeding
  • Letter to families and friends of those living in care homes in Leicestershire about the new visiting guidance
  • Guidance on Care Home Visiting – updated 4 March 2021
  • Five key messages to stop the spread in care homes
  • Vaccinations for frontline health and social care staff
  • Vaccination centre walk through videos
  • Reminder to cancel vaccination appointments if no longer required
  • Finance
  • Care Home Trusted Assessors – supporting care homes
  • Message from NHS Counter Fraud Team about Lateral Flow Test kit scam
  • Capacity Tracker – infection control questions
  • Government roadmap to cautiously ease lockdown restrictions
  • ‘One visitor’ policy for care homes
  • Updated guidance on discharges
  • Vaccination Webinar on Saturday
  • BAME vaccination engagement conversation events
  • Drop-in regional vaccine seminar for frontline social care staff
  • New Leicestershire hospital vaccination hub goes live
  • GP vaccination locations
  • Useful vaccination information for staff
  • Workforce Capacity Fund
  • Care Home Testing Changes
  • Next phase of the DHSC recruitment campaign
  • New Leicestershire social care enquiry and bookings phone line
  • COVID-19 vaccination now available at the Loughborough hospital hub
  • Webinars to answer staff questions
  • Frequently asked vaccination questions in LLR
  • Monthly reporting - ICF2 and Rapid Testing Fund
  • ICF2 Discretionary Fund
  • New Leicestershire social care provider and staff vaccination enquiry web page
  • COVID-19 vaccination at the Leicestershire hospital hubs
  • COVID-19 vaccinations available at Nuneaton and Coventry
  • COVID-19 vaccination in Primary Care Network centres
  • National message of support for COVID-19 vaccination
  • Regional vaccine hesitancy webinar
  • Self-test guidance for care home staff using Lateral Flow Tests
  • New social care provider and staff vaccination enquiry email address 
  • COVID-19 vaccination resources 
  • Encouraging vaccinations in Black, Asian and Minority Ethnic (BAME) communities 
  • COVID-19 hospital hubs 
  • COVID-19 vaccination data for the capacity tracker 
  • Care home testing update: Lateral Flow Device (LFDs) approval for self-test granted 
  • Business continuity plans 
  • Statement on working during isolation period 
  • Rapid Testing Fund 
  • COVID-19 vaccination programme
  • COVID-19 vaccination video for people with a Learning Disability and/or Autism
  • COVID-19 positive discharge process
  • COVID-positive ‘designated settings’
  • Summary of testing in social care settings
  • Lateral (Rapid) Flow Tests
  • Rapid Testing Fund
  • PCR testing for home care workers
  • Infection control fund (ICF)
  • Free ‘CARE’ badges
  • Demonstration of hand hygiene and donning / doffing of PPE
  • Training opportunities
  • Priority groups for vaccination
  • All care providers: preparing your staff for vaccination
  • All care providers: information and publicity materials
  • Care home, home care, supported living and community life choices: manager dial-in sessions including vaccination Q&A
  • Care homes: preparing for on-site vaccinations
  • Care homes: vaccination locations for workers
  • Care homes: open dial-in vaccination Q&A sessions for workers
  • It’s down to us to help stop the spread of coronavirus
  • COVID-19 vaccine programme update
  • Encouraging staff to take up their COVID-19 vaccination
  • Changes in offering the second COVID-19 vaccine dose
  • Free COVID-19 PPE for care sector extended to June 2021
  • Aerosol Generating Procedures (AGP)
  • Infection Control Fund
  • Lateral Flow Testing ‘Frequently Asked Questions’
  • Fortnightly provider conference calls
  • Revised care home visiting guidance for LLR
  • Coronavirus vaccination roll-out
  • Encouraging workers to be vaccinated against COVID-19
  • Vaccination scam
  • Care home visits
  • Residential care - annual fee review
  • Infection Control Fund
  • Completion of the capacity tracker
  • Financial support for increased testing in care homes
2020 Coronavirus E-bulletins for care providers
  • End of year message from Jon Wilson, Director of Adults and Communities and Mike Sandys, Director of Public Health
  • Coronavirus vaccinations
  • Christmas Personal Protective Equipment (PPE) orders
  • Testing over the festive period
  • Winter wellbeing and mental health support for people in Leicestershire and Rutland
  • Social Care Data Security and Protection Toolkit (DSPT) Update
  • EU Exit preparations – transport
  • Infection Control Fund – discretionary grant application
  • Winter pressures and hospital discharges – home care
  • Guidelines for visitors to residential and nursing homes in Leicestershire, Leicester City and Rutland
  • Capacity tracker
  • End of EU Exit transition period: keeping data safe
  • Community coronavirus testing set to start in New Year
  • Leicestershire Adult Social Care Winter Plan
  • Staying safe over the Christmas holidays – home care
  • Covid vaccination set to begin in Leicester, Leicestershire and Rutland
  • Accuracy of lateral flow tests
  • Coronavirus testing for home care workers 
  • Coronavirus testing for Extra Care and Supported Living settings
  • Covid vaccine availability in Leicester, Leicestershire and Rutland
  • Christmas and New Year PPE orders
  • European Union (EU) exit
  • Infection Control Fund (ICF) – Round 2
  • Skills for Care update
  • Visiting arrangements in care homes
  • Arrangements for visiting out of the care home
  • COVID-19 vaccinations
  • Lateral flow testing and visiting in care homes
  • It’s down to us to help stop the spread of coronavirus
  • Working Time Regulations
  • Infection Control Fund
  • Regional Infection Prevention Control (IPC) webinar for home care providers
  • Weekly testing for home care workers
  • Lateral flow testing
  • Skills for Care consultation on delegated health care tasks for frontline care workers and managers
  • Covid-19 vaccination programme for adult social care
  • Ensure that your workforce is protected against seasonal flu
  • Leicester, Leicestershire and Rutland (LLR) care home visiting policy
  • Help control the spread of COVID-19
  • Guidance for care home visits
  • Ensuring that your workforce business continuity planning is robust
  • Seasonal flu vaccinations – doses available
  • Flu vaccination recording on the care tracker
  • Enjoying festive decorations in your setting
  • Inspired to Care – recruitment support
  • Deprivation of Liberty Safeguards (DoLS)
  • Infection Control Fund (ICF)
  • Department of Health and Social Care consultation on care staff movement
  • Care home ‘designated settings’ for discharge of Covid-positive patients
  • Infection Control Fund – Round 2 (ICF2)
  • Coronavirus (COVID-19): admission and care of people in care homes guidance
  • Clinically extremely vulnerable people guidance
  • Test results for people discharged to home care
  • Seasonal flu vaccination programme
  • Impact of new national restrictions on care home visiting policy
  • Supporting hospital discharges
  • Updated guidance on the use of gloves in home care
  • Reminder about move of provider calls to Microsoft Teams
  • Move to tier 2 for Charnwood
  • COVID-19 negative discharges – reminder about isolation and IPC
  • Discharges to designated care home settings for COVID-19 positive people
  • DHSC coronavirus testing update for care home managers
  • Supporting people with LD and Autism
  • Infection Control Fund
  • Provider conference calls
  • New at-home antibody testing service
  • Care Home Visiting Guidance
  • Infection Control Fund
  • Winter Contingency Planning Webinars
  • Winter Plan and Infection Control Fund Round 2
  • PPE Portal for Care Providers 
  • Vinyl Gloves
  • Tablet Devices for Care Homes
  • Look after yourself and help control the spread of COVID-19
  • National Testing Programme Rollout
  • Infection Control Fund – Round 2 (ICF2)
  • Repayment of the ‘forward payment’ made in April
  • Protect yourself, your family and the people we care for from flu this winter
  • Updated guidance on the use of Personal protective Equipment (PPE) for domiciliary care
  • Updated guidance for staff supporting adults with learning disabilities and autism
  • Update on care home coronavirus testing
  • Antibody home testing for social care staff
  • Recruitment advertising
  • Care home visiting policy
  • Care home visiting guidance for health and social care professionals
  • Flu vaccination programme
  • Infection Control Fund
  • Mental health support for social care professionals
  • Care home clinical leads
  • Oadby and Wigston lockdown – changes to care home visiting policy
  • Adult Social Care COVID-19 Winter Plan 2020 to 2021
  • Infection Control Fund (ICF)
  • Return of the forward payment
  • Care homes testing tracker
  • Car sharing
  • Personal responsibility of the workforce
  • Developing a COVID-19 safe visiting policy
  • Mike Sandys, Director of Public Health, Leicestershire County Council, message to care homes regarding visiting arrangements (16.9.20)
  • Personal Protective Equipment (PPE)
  • Important information about the end of the Infection Control Fund (ICF scheme)
  • Discharge to assess: individuals’ financial contributions to or funding of care costs
  • New safeguarding guidance
  • Consultation on distributing vaccines
  • Antibody testing for adult social care staff
  • LSCDG digital offer - webinars and e-Learning 
  • LSCDG Care Certificate live webinar
  • Caring for friends and family as an unpaid carer
  • Admissions to care homes - updated guidance
  • Weekend testing in care homes 
  • Changes to shielding guidance
  • Updated reuse of medicines guidance issued
  • Care home visitor arrangements
  • Access to the PPE eportal and LFR Emergency PPE
  • Health and social care protocol review training requirements
  • DHSC updates to guidance
  • LPT’s community health service - new contact details for referrals
  • Clinical lead
  • Diabetes care in care homes – for care homes only
  • Infection Control Fund
  • Provider teleconference calls
  • Local Resilience Forum (LRF) emergency PPE stock
  • ADASS – Care home infection control top tips
  • Update to ‘Admission and care of residents in a care home during Covid-19’ guidance
  • NHS Test and Trace service: Randox Test Kit update
  • An innovation competition from ADASS
  • Recognising the deterioration of a patient
  • PPE guidance for home and residential care providers
  • Financial support in August and September for additional Covid-19 costs
  • Changes to care home visitor policies in Oadby and Wigston
  • Changes to the self-isolation period
  • Department of Health and Social Care (DHSC) update on care home testing
  • ReSPECT awareness
  • Exemption cards or badges
  • Fraud prevention review of the continence service
  • Local guidance on care home visitor arrangements
  • Care home plan reminder
  • Updates to Care Home guidance
  • Skills for Care webinars for providers
  • Consideration of exceptional COVID-19 costs
  • Coronavirus related scams
  • Care Homes Visiting Guidance
  • New Infection Prevention Control (IPC) training
  • Support in August and September for additional Covid-19 costs
  • Infection Control Fund (ICF) update
  • July support for additional Covid-19 costs
  • Weekly provider calls
  • Easier to find information on our website
  • Stay safe this summer – heatwave preparation
  • Care home plan guide for local providers
  • Withdrawal of selected types of PPE
  • Department of Health and Social Care – update on testing in care homes
  • Safety in care homes
  • PPE portal: How to order emergency personal protective equipment
  • Recall of Cardinal Type IRR face masks
  • Care for others, make a difference
  • The ASC Risk Reduction Framework
  • COVID-19: verifying death in times of emergency
  • Admission and care of residents in a care home during COVID-19
  • COVID-19 testing reminder
  • Interpretation of COVID-19 swab test results
  • Antibody testing
  • Making decisions as COVID-19 guidance changes
  • Infection Control Fund
  • Support in June for adult social care provider, additional Covid-19 costs
  • Updated PPE guidance
  • Infection Prevention Control and self – isolation reminder
  • Test and trace roll ou
  • Infection Prevention Control Fund
  • Testing including mental capacity considerations
  • Guidance on the new Test and Trace service
  • PPE including FFP3 mask fit testing
  • Dementia support information
  • Infection Control Fund allocation
  • Finance update about additional costs
  • Top up payments
  • Mental health support
  • Decision maker arrangements
  • PPE
  • FFP mask fit testing support
  • PPE for carrying out aerosol generating procedures (AGP)
  • Home care risk ratings
  • Financial update about forward payments
  • Coronavirus testing update
  • PPE guidance for working in domiciliary care and care homes
  • Coronavirus testing update
  • Finance update
  • Updated guidance, workforce sharing and volunteers
  • Residential and nursing care fees
  • PPE ordering and escalation process
  • Finance questions answered
  • Manager availability and reporting 
  • New discharge hub
  • Financial support
  • Provider teleconferences
  • Personal Protective Equipment (PPE)
  • Financial stability
  • Recruitment support
  • Provider capacity survey
  • Deprivation of liberty safeguards (DoLS)
  • Working with adult social care providers during Coronavirus