Skip to main content

Professional Resources

Early Help

The process of taking action early and as soon as possible to tackle problems emerging for children, young people and their families.

Last updated

Effective help may occur at any point in a child or young person's life. This includes both:

  • help early in life (including pre-natal interventions), and
  • help early in the development of a problem.

It includes universal help that is offered to an entire population to prevent problems developing, and targeted help that is offered to particular children, young people and families with existing risk factors, vulnerabilities or acknowledged additional needs in order to protect them from developing problems or to reduce the severity of problems that have started to emerge.

Our First Response team will help to ensure that there is 'no wrong front door' - that any request for help where needs are adequately identified will be responded to appropriately. Requests for help are made by using our Request for Service online form (below).


If you are concerned that a child is at immediate risk of harm, referrals should be made by telephone to First Response on 0116 305 0005. This line is reserved for urgent referrals only.

Use our online form to request services for children, young people and their families who feel they may need some additional support. The form can be completed by professionals, friends or by the family themselves.

Request services

Early Help takes place within Priority 3 of the children’s social care priority levels. The pathways document sets out the thresholds and criteria for services in Leicestershire:

Pathways to Services

The CAF Team (Common Assessment Framework) are now part of Early Help services in Leicestershire. For support and advice on existing CAFs or Early Help approaches please contact First Response – Children’s Duty on 0116 3050005 and ask for the P3 Desk.

Help us improve this page Hide content
Top of page