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Professional Resources

Early Help

Early Help offers a range of universal and targeted support to help tackle problems for children, young people and their families as soon as possible.

Help may be offered at any point in a child or young person's life. This includes both:

  • help early in life (including pre-natal interventions), and
  • help early in the development of a problem.

All referrals into Early Help are first taken by social workers in our First Response Children’s Duty team. This is to check that children are safe and don’t need a social worker. 

Sometimes, calls are made to parents and professionals involved such as teachers or nurses to get more information before they are passed onto the most appropriate service area

Use our Request for Services online form to request some help.  Requests for help can be made by a young person themselves, their family, friends or by professionals supporting them. Referrals need the consent and engagement of families.

Request for services


If you're concerned that a child is at immediate risk of harm, referrals should be made by telephone to First Response on 0116 305 0005.

Early help services

Our early help services include:

  • Information and advice including the Special Educational Needs and Disabilities (SEND) Local Offer or Family Information Directory (FID)   
  • Family Support for short-term parenting and behaviour support 
  • Psychological Wellbeing Practitioners to help with children age 8 years and over who are anxious or depressed but aren’t involved with the Child and Adolescent Mental Health Service (CAMHS) 
  • Pathway Co-ordinators where cases are complex, children have been excluded from school and there are many services already involved that need co-ordination 
  • Group support including support for managing anger, Special Educational Need and Disability, keeping safe and feeling safe
  • Supporting Leicestershire Families who provide intensive family support for families who have a range of needs which impact on family functioning including:
    - a range of health and or mental health concerns
    - anti-social behaviour or criminal activity
    - unemployment or housing difficulties 
    - education difficulties including children at risk of exclusion
    - domestic abuse
  • Children’s Centres who offer a range of services to families of children aged 0 - 5 years including parenting groups, speech and language, baby massage etc. They focus on vulnerable families, with the main provision being the 0 - 2 year pathway which supports families from pregnancy to their 2 year old checks
  • Youth Offending Service who offer preventative services to young people aged  8 - 15 years who are at risk of offending.
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