Skip to main content

Professional Resources

Working with you during Coronavirus


  • E-bulletins for care providers 

    The latest information relating to COVID-19 (Coronavirus) for providers, to support you in managing staff and supporting service users.

  • Dedicated provider communication line 

    We recognise the vital role that our providers are playing in the Covid-19 response and want to reassure and support you at this challenging time.

  • Provider teleconferences 

    We run weekly COVID-19 focused teleconferences for adult social care providers to discuss key issues, understand challenges, and as a regular forum for question and answer sessions with the authority’s officers.

  • Infection prevention and control FAQs 

    Answers to your most important questions.

  • Personal Protective Equipment (PPE) 

    Advice on the PPE you should be using, how to use it correctly and also how to order PPE stocks.

  • Operational changes 

    Due to COVID-19 there may be considerations that you’ll have to make to adjust business operations and continue delivering your service.

  • Infection control fund 

    The fund will be used to support adult social care providers to reduce the rate of COVID-19 transmission in and between care homes and support wider workforce resilience.

  • Whole care home testing 

    The national testing programme is available to all adults care homes. This includes specialist adult care homes catering for adults with learning disabilities or mental health issues, physical disabilities, acquired brain injuries and other categories for adults under 65 years.

  • Financial queries 

    Answers to some of your finance questions.

  • Training for providers 

    Training and support sessions for providers during COVID-19

  • Coronavirus guidance for care providers 

    Useful information and resources relating to COVID-19 (Coronavirus) for providers.

Top of page