Dedicated provider communication line

We recognise the vital role that our providers are playing in the Covid-19 response and want to reassure and support you at this challenging time.

We have introduced a dedicated Provider Communication Line to answer queries for all organisations that are supporting people with care and support needs.

Telephone: 0116 305 7263
Email: enquirylinequality&contracts@leics.gov.uk
Opening times: 8.30am to 5pm, Monday to Friday

Please use this to contact or correspond with us on your questions and concerns, and for information, guidance or support. We will respond to emails or specific queries within one working day, and where appropriate we will post answers which may be of interest to other providers on our website as part of our FAQs.